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We are living in challenging times!  Some of us humans get downright cranky and combative--so what’s an SLP to do? 

This informative ebook covers strategies to avoid conflict, methods to manage your mindset prior and during a contentious situation, how to respond verbally while remaining cool and in control, as well as interesting research-based concepts on the hidden meanings of non-verbal indicators and cues. 

There’s even a how-to chapter on constructive strategies to build a professional working relationship.  Oh, yeah—there’s a lot packed into this concise 29-page document! 

Just download, print, and use.  Written by Char Boshart, M.A., CCC-SLP. 

#ECS 

$19.95 

THIS IS AN EBOOK.  IT WILL BE DELIVERED TO YOU IN YOUR EMAIL.